Archived Events

View streaming video of past web seminars.

Measuring the Value of IT: Best Practices for Public Sector Organizations

On-Demand Web Seminar originally presented 5/13/2004				In public sector organizations the infrastructure of Information Technology (IT) is a capital-intensive production facility that produces information. Sid Finehirsh, an expert in IT costing systems, will explore the concept of a public sector organization's IT department as an information factory. This seminar will provide the opportunity for government organizations to learn best practices and proven methods for measuring the value of IT and associated costs. In addition, he'll address the role of the Information Technology Infrastructure Library (ITIL) as a financial management processing standard to facilitate IT costing. View Seminar

The Information Factory, Chargeback and ABC (Part I)
On-Demand Web Seminar originally presented 9/18/2003				This seminar is Part 1 of a 2-part series that explores IT as an information factory to explain the value of chargeback methodologies: usage-based costing for direct costs and ABC for overhead costs. View Seminar

IT Scorecard - From Framework to Finish
On-Demand Web Seminar originally presented 1/15/2003				This video webcast features a panel of experts who explore the issues of IT Scorecarding. The panelists will discuss such topics as what is an IT Scorecard and why Scorecards have become essential to the success of contemporary IT organizations. View Seminar

Information Architecture: 5 Prerequisites for Building an IT Strategy
On-Demand Web Seminar originally presented 11/19/2002				The current tough economic climate has put a new emphasis on creating, communicating, and successfully executing your IT Strategic Plan. The challenge in achieving all of these objectives of the strategic planning process is the development of IT strategic measurements. This seminar will discuss the stages and processes involved in identifying, collecting, analyzing, and reporting IT metrics to build and maintain a successful IT strategy. View Seminar

Measuring the Strategic Performance of IT: How to Implement a Successful IT Scorecard
On-Demand Web Seminar originally presented 10/24/2002				Scorecards, dashboards, performance reporting - what is this stuff and why does it matter? Learn from this web seminar why your company might want to implement an IT Scorecard and what realistic benefits might be derived. Understand the scorecard process and learn how to avoid the pitfalls of scorecard implementation. View Seminar

Measuring What Matters: Aligning IT Performance and Business Strategy using Scorecards
On-Demand Web Seminar originally presented 7/30/2002				This seminar explains and demonstrates how IT Scorecards and IT metrics give CIOs the power to make decisions, seize opportunities and forestall costly mistakes. Through an IT scorecard, the IT organization can become a key, strategic decision-making entity within the organization. View Seminar

Providing Services and Delivering Value: Establishing A Framework for Successful IT Cost Recovery
On-Demand Web Seminar originally presented 5/16/2002				While focused on IT Shared Services, this seminar will provide valuable insights for any department or group who provides services to internal customers or departments and need to justify what they spend and where they spend their money and resources within an organization. View Seminar

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